Terms of service

Terms of Service – The Welora

Welcome to The Welora. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our store.

1. General Conditions

  • By visiting our site and/or purchasing from us, you engage in our “Service” and agree to these Terms.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You may not use our products or services for any illegal or unauthorized purpose.

2. Products & Services

  • The Welora curates lifestyle and design-led products across various categories.

  • Product images are for representation purposes; slight variations in color, size, or finish may occur.

  • We reserve the right to modify or discontinue any product without prior notice.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.

  • Prices are subject to change without notice.

  • Payments must be completed at checkout for prepaid orders.

  • Cash on Delivery (COD), where available, is subject to product eligibility and location.

4. Order Acceptance & Cancellation

  • We reserve the right to accept or cancel any order at our discretion.

  • Orders may be cancelled due to product unavailability, incorrect pricing, or suspected fraud.

  • Once an order is shipped, it cannot be cancelled.

5. Shipping & Delivery

  • Shipping timelines vary depending on the product and supplier.

  • Estimated delivery times are provided on product pages and in our Shipping Policy.

  • Delays may occur due to logistics, customs, or unforeseen circumstances beyond our control.

Please refer to our Shipping Policy for more details.

6. Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy.

  • Not all products may be eligible for returns.

  • Refunds, if approved, will be processed to the original payment method within a reasonable timeframe.

7. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of The Welora.

  • You may not reproduce, distribute, or use our content without written permission.

8. User Information

  • You agree to provide accurate and complete information during checkout.

  • We are not responsible for delays or issues caused by incorrect contact or address details.

9. Limitation of Liability

  • The Welora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the maximum extent permitted by law.

10. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time.

  • Changes will be effective immediately upon posting on the website.

  • Continued use of the site constitutes acceptance of updated terms.

11. Contact Information

For any questions regarding these Terms of Service, please contact us at:

📧 Email: thewelora@gmail.com
📍 Location: India

The Welora is a growing, multidimensional lifestyle brand—starting with curated essentials and expanding into thoughtfully designed products for everyday living.